12HIGH were engaged by Michael Hill to help transition their online payments onto the Adyen platform and transition their eCommerce, Customer Service and warehouse teams over to Microsoft D365.
While in lockdown, Nathan caught up Kassi Cartia from Kartia Designs to discuss eCommerce 101 and how Australian small businesses can navigate COVID-19.
If action without strategy is wasted effort, strategy without action is self-destruction. Given the pace at which our customers, technology and competitors are changing; a failure to act quickly is our quickest path to irrelevance. And I don’t know any organisation who is aiming for irrelevance.
12HIGH actively transforms business strategy. Business strategy is too often passive. It is too rigid. It is too often theoretical. It is too often presumptuous. We believe business strategy is your greatest weapon. It shouldn’t be treated as a chore. But in order for strategy to be effective, we need to change how we approach it.
A solid digital transformation strategy is the first step to ensuring you have the foundations to refocus your people, resources and efforts in the right direction. So what are the key elements you need to get right in your strategy in order to get your digital transformation off to the best start?