We’ve seen lots of omnichannel retailers almost go out of business but instead go “online only”. What makes them think they will excel in eCommerce?
We road tested the latest retail innovations to see if the hype lived up to the customer experience.
It’s less than three months until Christmas! As a retailer, you’re excited at the prospect of your most lucrative season or full of dread as you face the unknown. This year there have been five major eCommerce shifts you need to know about to ensure success.
I was recently humbled to be announced as one of Australia’s Top 50 People in eCommerce for the fourth year in a row. This year was extra special to come in at number six and alongside some of the most respected, capable and generous retail professionals such as Jane Cay, Angus McDonald, Sven Lindell, Wayne Baskin and Amanda Green. I have learnt lots from all of them.