12HIGH were engaged by Michael Hill to help transition their online payments onto the Adyen platform and transition their eCommerce, Customer Service and warehouse teams over to Microsoft D365.


The following testimonial is from Matt Keays, Michael Hill Chief Information Officer:


“On June 8 we went live with an ERP platform after 18 months of intense design-validate-build or configure-test-train across multiple workstreams.

Nathan, having been contracted by us to deliver our migration to Adyen e-commerce payment gateway then rolled into our ERP program as the E-commerce lead. Leveraging Nathan’s skills across Omni Channel, Salesforce Commerce Cloud and delivering complex projects and business change – he delivered for us once again.

Our e-commerce operation now leverages a new Platform or order management and payment management and completely new fulfilment operation.

Nathan’s collaboration style and mentioning skills helped deliver the change and distill greater skill sets across our Business. Great result and thank you – once again Nathan.”


Matt Keays, Chief Information Officer at Michael Hill


Contact 12HIGH to deliver your next eCommerce Project