The Customer Experience Bucket List | #007
We are joined by CX expert Danny Phillips to help retain your most valuable customers.
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Online competition didn’t kill Jeanswest. Boring retail did.
Jeanswest wasn’t a victim of tough trading conditions or online competition. They were a victim of boring retail. Here’s why.
Nathan Bush ranked in Australia’s Top 50 People in eCommerce
I was recently humbled to be announced as one of Australia’s Top 50 People in eCommerce for the fourth year in a row. This year was extra special to come in at number six and alongside some of the most respected, capable and generous retail professionals such as Jane Cay, Angus McDonald, Sven Lindell, Wayne Baskin and Amanda Green. I have learnt lots from all of them.